| |
TCO-ROI REVIEW
Increasingly there is more pressure on IT
departments to deliver tangible value to the business and yet there
seems to be a significant gap between the business and IT functions.
All too often the business function engages the IT supplier
community and periodically implements a tactical solution for a
strategic challenge, generating tangible IT support issues, and
generally medium to long-term TCO and ROI issues.
As individuals or a team,
Value-4IT personnel provide a balance of business and technical
acumen that can bring a dispassionate but relevant viewpoint to
reviewing IT solutions, whether before implementation or several
years into their lifespan, although ideally such reviews should
take place during the selection process. Ultimately it's
sometimes easier for an independent third party to influence,
educate and mentor the various client functions to find the best
solution for their business requirements, as opposed to being
guided by the solution supplier, generally an ISV, IHV or
Value-Added reseller.
IT solutions don't have to be about
compromise, but they should be about a meeting of minds from the
business and IT functions within the client's business.
Equally in today's information driven world some businesses might
deploy the same hardware, the same software and sometimes even the
same application packages, but the one thing that differentiates one
business from another is data. It therefore follows that a
competitive edge could be derived by maximizing data value, but this
can only be possible by considering each and every scenario,
including but not limited to:
|
■ |
Disaster Recovery (Data availability to meet RTO and RPO SLA
criteria) |
|
■ |
Regulatory Compliance (Data storage and
retrieval for SOX, HIPAA, DPA, et al) |
|
■ |
Security Compliance (Data security via
ISO 17799, BS 7799, PCI, et al) |
|
■ |
Service Management (General processes via ITIL, ITSM, BS15000, et
al) |
Generally the best IT solutions are
generated by establishing a strategic consensus of opinion within
the client and then engaging the IT supplier community via RFI, RFP,
ITN and ITT type activities, while using Balanced Scorecard and
Function Comparison Matrices to evaluate suppliers' accordingly.
Then a structured review of bottom-line solutions costs is timely,
generally measured by ROI, TCA and TCO methodologies, and such
reviews might then and only then generate the need for pragmatic compromise due to
cost versus value considerations...
back to top
|
|